Privacy Policy
This policy explains how Tibia Developments collects, uses, stores, and protects personal information submitted through this website and its related digital channels.
Effective Date: May 31, 20261. Information We Collect
We may collect personal information when you fill in an inquiry form, request a brochure, ask for a callback, register interest in a project, or communicate with our team through email, phone, WhatsApp, or social channels linked from this website.
This information may include your name, mobile number, email address, preferred project, message content, and any details you choose to share about your real estate requirements.
2. How We Use Your Information
Tibia uses this information to respond to your inquiries, share project details, arrange presentations, provide requested brochures, improve customer service, and manage sales follow-up in a professional and timely manner.
We may also use aggregated, non-personal website usage information to understand content performance and improve the digital experience.
3. Sharing and Disclosure
We do not sell your personal data. We may share limited information only with service providers who support website hosting, analytics, CRM handling, email communication, customer service, or technology operations, and only to the extent reasonably necessary for those services.
We may also disclose information when required by law, regulation, or a lawful request from a competent authority.
4. Data Retention
We retain inquiry and communication records for as long as reasonably necessary to manage project interest, customer relationships, legal compliance, and internal service quality review. Retention periods may vary depending on the purpose of the inquiry and any resulting business relationship.
5. Cookies and Website Analytics
This website may use cookies and similar technologies to support core functionality, language preferences, traffic measurement, and user experience improvements. For more detail, please review our Cookie Policy.
6. External Services and Third-Party Links
Some pages may include embedded maps, external video platforms, or links to third-party social media services. These services operate under their own privacy practices, and Tibia is not responsible for external privacy terms outside this website.
7. Your Choices
You may request that we update or correct the information you have submitted to us, or ask us to limit future marketing communication where applicable. You can also control cookie settings through your browser or through available website consent controls.
8. Contact Us About Privacy
If you have a question about how your information is handled, please contact Tibia Developments through our contact page, by email at info@tibiadevelopments.com, or by calling 17256.
Our current sales office address is Park St. unit 1302, El Sheikh Zayed, 6 October City, Egypt.